PECO Contact Information

Electrical or Gas Emergency
If you see downed power lines or smell natural gas, leave the area immediately and then call PECO at 1-800-841-4141 or 1-844-841-4151 (alternate number). Representatives are available 24 hours a day, 7 days a week.

Report an Outage/View Outage Map
Lights out? Let PECO know! You can quickly and easily report your outage online 

PECO customers can view all active outages 

PECO Customer Service
Phone: 1-800-494-4000. Representatives are available 7 am to 7 pm, Monday through Friday.

Use this form for billing, meter reading, property damage claims, service requests, and energy efficiency questions. For faster service please have your PECO account number available.

PECO Savings

When you are a PECO customer, you may be eligible for savings on energy-efficient heating and cooling products, ENERGY-STAR certified water heaters and home appliances, and LED lighting.

All available rebates and discounts can be found here.

PECO’s Energy Efficiency Line: 1-888-5-PECO-SAVE 

PECO Energy Assessment
Schedule an Energy Assessment today to discover where your home is wasting energy and enhance year-round comfort.

Natural Gas Conversion
Looking to convert to natural gas? Check if natural gas is available in your area and learn more about natural gas rebates and credits 




Other PECO Services

PECO Electric and Gas Service Requests (establishing new service)
1-800-454-4100, Option 1 – Establish New Electric Service
1-800-454-4100, Option 2 – Establish new Gas Service

PECO Income Based Customer Assistance Programs
My Account/Customers Support call
1-800-774-7040 | 
Customer Assistance Program (CAP)
1-800-34 -HELP-4 | 
Low Income Home Energy Assistance Program (LIHEAP)
1-800-675-0222 | 
Low Income Usage Reduction Program LIURP
1-800-403-6806 | 
Matching Energy Assistance Fund (MEAF)
1-800-774-7040 | 
Customer Assistance & Referral Evaluation Services (CARES)